More than four million businesses have made the move to Google Apps for Business to help employees work better together and be more productive, wherever and whenever they work. Google’s solution is 100% web-based, which means software updates are as easy as refreshing your web browser. With Google Apps, there are no servers to purchase and maintain, reducing IT cost and complexity.
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Recently, we authored a blog post entitled, "Is Salesforce.com Chatter FINRA Compliant?" In that blog post, we discussed whether or not Salesforce Chatter, as a form of social media, satisfies FINRA regulations. To summarize, Salesforce Chatter is not FINRA compliant. But FINRA is not the only regulatory organization that provides rules around electronic communications use and compliance. Organizations that are subject to Sarbanes-Oxley, HIPAA or the FDA should also take note. Here's what you need to know, regardless of the regulatory entity that governs your organization.
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In this blog post, we'll discuss what has recently been defined as "internal" social media, how it differs from the more traditional and widely adopted "external" social media, and how and why regulatory requirements apply to both internal and external of social media, when in use by regulated organizations.
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Social media use in regulated industries such as Financial Services and Healthcare is beginning to take hold. The benefits are clear - market your products, communicate with customers and get a pulse on your brand image - but it's important to adopt such technologies while adhering industry regulations.
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Companies that operate in certain industries such as Financial Services are subject to regulatory requirements that sometimes make it difficult to implement technologies without having ancillary solutions in place. Regulations outlined by FINRA, the SEC, SARBOX and HIPAA often require all forms of electronic communications to be journaled, indexed, retained, and discoverable on read-only (WORM) media for a specified number of years.
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It’s been more than a few years since the Sarbanes-Oxley Act (SOX) was passed, and in many ways this one piece of legislation has had a profound impact on the entire business community. The goal of SOX is to achieve greater transparency and accountability in financial reporting, and in doing so, provide a way to more closely scrutinize public corporations from the outside. Stiff fines, penalties and the threat of litigation have been strong motivators to get companies to comply.
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